On the day of your departure, the standard check-out time from your room is XX:XX am. We kindly ask that you plan accordingly to ensure a smooth check-out process. However, if you'd like to enjoy a bit more time in your room, we offer the option of a late check-out, subject to availability.

To request a late check-out, please contact reception directly, where our team will inform you of the available options and any associated fees. We’ll do our best to accommodate your request and make your departure as convenient as possible.

For guests who have booked our Privilege Service, we offer a complimentary late check-out, subject to availability, allowing you to extend your stay for a bit longer without any additional cost.

We hope this added flexibility enhances your experience and helps you make the most of your time at NYX Cancún. Please reach out to reception if you need further details or to check availability.